Acoustic Experience Analytics (Tealeaf) helps organizations understand customer behavior across a digital touchpoints, improve website conversions, and optimize the customer experience.
Leveraging a unique combination of session replay, heatmaps, behavioral analytics, and AI-powered anomaly detection, leading brands use Acoustic Experience Analytics go beyond traditional web analytics to learn why certain behavior takes place, quickly diagnose issues, and receive actionable insights on how to improve it – leading to significantly higher conversions and increased velocity through the customer experience.
IT, Marketing, eCommerce, UX, and Web teams use Acoustic Experience Analytics to optimize websites, mobile apps, call center experiences to make the process as seamless as possible for customers.
– Understand reasons for site abandonment and improve conversions
– Identify moments of struggle in the customer experiences and how to fix them
– Improve user experience and speed to convert
– Find and fix issues quickly
– Proactively manage and fight fraudulent activities across your digital channels
– Quantify the business impact of every customer engagement
Acoustic Experience Analytics offers a flexible deployment through SaaS, hybrid, or on-premise.
