Zoiper is a trusted source in supporting the businesses of Service Providers, call centers, VoIP integrators, mobile operators, and many businesses requiring immediate VoIP capabilities and compatibility implementation through service-independent softphone applications.
Customer Reviews
Jonathan M.
Advanced user of ZoiperZoiper allows for easy phone management, especially for remote employees. It also has a contacts feature that even many physical VOIP phone solutions lack, and can track network traffic to ensure the best quality connection. Furthermore, it allows you to set the ringtone to a different audio device than the in-call audio, so you can set the ringtone to an external speaker and not have to wear your headset until a phone call comes in.
Features like Conference Calls and Warm Transfers are locked behind a paywall, which is totally understandable but adds extra cost. Another unfortunate drawback is that the ringtone is sometimes painfully loud compared to the actual call volume and there doesn't appear to be any way to adjust the volume on it or change the ringtone.
It has a free version that has no time limits on it, so there's nothing to lose in terms of trying it out and deciding whether you want to roll it out to a whole team and/or purchase the pro version.
Zoiper allows us to keep a staff of remote employees connected with each other and our clients via phone without any hassle, which is especially useful with distancing measures. It's easy to install, easy to set up and log into, and easy to use, which makes it so our internal support team only needs to send out a basic instruction sheet to employees and let them install it themselves.
