Great onboarding and support
What do you like best?
We have been using the Spotler email marketing package for a few months now and we are happy with the email platform so far. The onboarding and training have been outstanding. They make sure that you're happy with using the email platform and have given us 10 hours of training. They even set up our first campaign for us.
The reporting has good detail in terms of being able to filter per email/ campaign. The emails have an easy drag and drop editor and Spotler also designed our first templates for us which we were quickly able to implement within our campaigns. Dynamic content has also proved useful for personalisation, where multiple fields can be set as criteria.
What do you dislike?
Follow up email logic can take a while to setup but that was because we didn't purchase the workflow add on which I believe can be purchased.
Lead scoring isn't as accurate as we have in other email platforms.
What problems are you solving with the product? What benefits have you realized?
Spotler helps us reach out to new prospects which we otherwise wouldn't have been able to.
