PrediCX is a predictive analytics engine designed to take all heterogeneous data and process it dynamically to make recommendations to operators in terms of ‘next best action’ based ultimately on optimising the customer experience (CX).
Customer Reviews
Giordano M.
Advanced user of PrediCXIt has a fairly powerful and easy-to-use interface that allows us to perform data analysis in a fairly simple way, the fact that it is not necessary to be an analyst in matters of control and data analysis turns out to be quite practical since allows anyone with or without experience in the area to interpret the information in a fairly simple way, the support is quite good, I must say that the few times that I have had some kind of problem using this tool, the customer service team has My requirements were answered almost immediately, in short, it seems to me a fairly powerful tool to improve a large number of processes within our company.
In addition, the fact that it has an exclusive panel for the analysis part is something quite useful since it allows me to perform texts and data in a fairly precise way based on the data obtained previously.
I have nothing to complain about the use of this application, I must say that for me everything has been very useful.
It has been very useful for me to improve the presentation of my texts since it allows me to analyze in detail all the information shown in those documents and that in the future I may be able to improve them in a fairly simple, easy and practical way.
