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RepairDesk is a cloud-based point-of-sale software, engineered specifically for small and medium-sized computer and cell phone repair shops that allows technicians to track & monitor repair jobs, stay on top of inventory and manage multiple store locations. The software keeps track of inventory levels and notifies the business when a phone part is low and needs to be replenished so they can order parts
Customer Reviews
Craig F. L.
Advanced user of RepairDeskI have been using this system for almost 3 years and it is undoubtedly one of the best that has adapted to my work place. It has a very user-friendly interface, and this system allows me to promptly and professionally attend all my clients who have problems. with your devices or with a particular program.
This system also allows me to be able to automate certain processes that will speed up and improve customer service a little, this I certainly like a lot because it is a great help that only Repairdesk provides.
Sometimes certain things happen that I do not like about this system, for example: it does not allow me to synchronize or import the Excel sheet into the system automatically, which leaves me only being able to do it manually. I reported this to the technical support team and promptly resolved the novelty. But I hope this does not happen again in the future.
In short, I highly recommend this system as it is very versatile and easy to use, allowing me to establish a direct communication in real time with my clients in order to be able to serve them in the best way and the way they deserve and in turn can be satisfied with the service granted.
Thanks to this software I have been able to track my clients after being able to repair their respective systems, besides this program has given us the possibility of having a respected status since we can perform the repairs in front of our clients, and they can learn a little else in case the same novelty arises they may be able to perform their respective repairs.
It is also of great benefit to provide my clients with a unique rest and tranquility that have a technician capable of solving any anomaly that may occur with their programs.
