Twilio Click to Call is the plugin that can completely automate your workflow operations. For easing the communication process with customers no other option is better than our plugin. Here, we are going to introduce you to some features and functionalities of this extension. Twilio is a cloud communication platform, which acts as a bridge of communication in the modern world. Here, we are going to draw a clear picture of this astonishing plugin so you can understand the benefits.
*Features of Click to Call*
1: Connect with Customers in one-click
Whether you are from the sales department or customer service division, we are quite sure that you need to contact tons of leads, prospects, and customers in a day. Twilio Click to Call is a perfect fit because it will let you dial customer phone numbers in just one click. No need to waste time manually dialing phone numbers anymore.
2: Record Crucial Customer’s Conversation
Every conversation ever made through our plugin will be recorded and kept safe as well. In case, you miss some crucial insight during the first encounter with a customer you can listen to the recording. Instead of asking customers to repeat themselves, which can downgrade the customer experience as well.
3: Seamless Integration with SuiteCRM
The plugin is completely capable of integrating with SuiteCRM, which is also one of the most used CRM (Customer Relationship Management) software globally. No matter, which version of SuiteCRM you are using, this plugin can easily integrate with it.
