HelmBot

What do you like best?

Modern, clean, very easy to use, great-looking, neat and non-cluttered, stellar customer support, has all the functions I need for scheduling software, and if I have an idea of something I think could be added to the software it's easy to have a conversation with the developers to see if they would consider adding it. I demoed at least 6 other similar software programs and Helm was the best value and the best of all I demoed. For running a float center (what I use it for) it's the perfect software. Guests tell us all the time how easy it is to book appointments through the software without having to contact us. The customer support is stellar, usually getting a response to emails within an hour (often within minutes). It keeps great records of useful data and integrates well with Google analytics and Facebook Pixel. Setting up schedules and editing them if needed is very easy. Overall, it was very easy to learn and use and is the perfect fit for my business. Thank you!

What do you dislike?

There are a few things I didn't like at first, but customer support took my feedback and made changes. It's not that there were problems, but rather things that could be added to make the software even better such as internal waivers which they added. I wish I had more useful constructive criticism but I can't think of anything the software is missing or any problems I've run into.

Recommendations to others considering the product:

They offer a free tour, so I highly recommend doing it. I also recommend visiting websites that use Helmbot, such as mine, and visiting other sites that use competitor software to compare ease of use.

What problems are you solving with the product? What benefits have you realized?

They make online service booking a breeze. It saves time for myself and my staff by significantly reducing the number of phone bookings.