Easy to use, highly customizable and a customer support that is second to none
What do you like best?
UseResponse takes care of integration and helps in every step. The software contains several product-parts that can be switched on and off as needed. This company is highly customer-centric and tries to always meet customer needs. Their customer support is always available and has a response time that is second to none. The software is highly customizable without leaving the standard. UseResponse makes sure that they keep it updatable, even if they implemented many changes due to customer wishes. We are working together for 2+ years and I can not think of a better partner.
What do you dislike?
The mobile view and the responsivness of some of the product-parts works good for most cases but could be aproved in the future.
Recommendations to others considering the product:
Get the free trial, fall in love with the product and dont hazitate to ask user support - they will help you at any time.
What problems are you solving with the product? What benefits have you realized?
We are using the feedback software of UseResponse to create a platform for our customers to give direct feedback. We didnВґt have something like this in our company before and we are very happy that weВґve found such a great tool and partner to work with.
