Revelation helpdesk

Revelation helpdesk is a flexible & powerful help desk solution that can adapt to your structure whether you provide internal or external support service.

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9.0/10 (Expert Score) ★★★★★
Product is rated as #56 in category Customer Self-Service Software
Ease of use
Support
Ease of Setup

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Revelation helpdesk is a 100% web based help desk solution that is so efficient it is like adding a virtual employee to your staff at a fraction of the cost. Through our transparent feature set and commitment to “ease of use,” Revelation helpdesk delivers the power and flexibility to lift you up to the next level rather than stand in your way.

Revelation helpdesk
Revelation helpdesk

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Customer Reviews

Revelation helpdesk Reviews

Codrut N.

Advanced user of Revelation helpdesk
★★★★★
Revelation Help Desk is indeed a revelation!

What do you like best?

Revelation is a very flexible solution that starts with a free plan and can go up to $59 per license a month, and in this case you will get real-time project tracking, handy and powerful visual insights, and even phone support. A paid license can also bring in a self service interface, chat, dashboard, and much more.

What do you dislike?

It would be nice to have the chat and self service features in the free version — or at least one of these two. I also had some problems while uploading a profile image - bumped into it twice and then I just forgot about it. However, this should not have happened.

Recommendations to others considering the product:

Try the Core edition before deciding to purchase - it might be your perfect choice or not.

What problems are you solving with the product? What benefits have you realized?

I am planning to use Revelation to provide assistance to various clients. Now I am only trying the Core free edition, but I might switch to a paid plan in the future.

Review source: G2.com

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