GUURU was founded in 2016 in Switzerland with the vision of enabling people to share their expertise with others in real-time.
GUURU provides companies with an end-to-end omnichannel solution to resolve all first-level support inquiries through a single platform solution supercharged by their most experienced and skilled customers.
GUURU is easy to implement and even easier to use. Its smart routing engine makes sure that incoming customer inquiries will be answered in real-time in the most effective and efficient way: by the GUURU chatbot, by the companies’ most experienced customers, or by their agents.