Thankful’s AI agent transforms customer service, combining machine-like speed with human-like expertise – routing, tagging, and fully resolving large volumes of customer queries, delivering exceptional, personalized service across all written channels.
Customer Reviews
Administrator in Consumer Goods
Advanced user of ThankfulProvides extremely fast responses, can handle basic customer inquiries and is very cost-effective. Plus, their support team is very easy to work with and eager to help
Nothing comes to mind really, Thankful has been excellent
Thankful helps solve basic customer inquiries which allows my agents to focus on more difficult or escalated inquiries. Thankful has reduced our average first response time drastically and the CSAT is very close to what our agents produce
