Ameyo Fusion CX

Ameyo Fusion CX is a customer service software that eliminates gaps in the customer engagement market, delivering a fledged seamless customer experience solution for businesses across all dimensions. Make your customer support more effective with Ameyo’s Helpdesk Ticketing System. Having a helpdesk system that helps businesses deliver the experience that their customers want is a must as it will positively increase the CSAT score and boost agent productivity.

Ameyo Fusion CX

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Ved Prakash S.

Advanced user of Ameyo Fusion CX

★★★★★

Good but not competive

What do you like best?

Simple and clean interface and , no clutter. You've options to add multiple ticket fields and track interactions in a single thread.

You can create contacts manually

What do you dislike?

That they'reproviding social connect option but a glitch it does not work in the case of replying to the facebook comments on ad posts.

Recommendations to others considering the product:

Go for it if you are looking for a product which is clutter dree

What problems are you solving with the product? What benefits have you realized?

Omni channel presence, it connects communications from all the sources in to one channel and make it mutitasking

Review source: G2.com