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Don’t miss out on your
HIDDEN CX LEVERS
With World’s Best CX Analytics Solution
– Unearth the unstructured “gold” you already have.
– Fight spurious insights with Causal AI
– No IT integration, no DIY tool, no data security review
Watch this video to up your CX-Platform: www.cx-ai.com/vsl
Trusted by Reputed Enterprises like ALLIANZ, AUDI, BASLER, BMW, SONOS, MICROSOFT, and counting
Customer Reviews
Consultant in Computer Software
Advanced user of CX.AIHidden CX Levers!
You can feel that this tool is built with a mission to first and foremost provide the best quality of insights.
The granularity and accuracy of text categorization are outstanding. It is customized and trained for each enterprise to be equivalent or better than human categorization
The Causal AI is reliably picking up, what was formally hidden. Much more reliable than the usual Key Driver Analysis. Because it's nonlinear and does not assume that categories are independent.
The simulator lets you size the impact of working on specific topics. It even breaks it down to the fiscal impact for the company.
The explain variance bridge is explaining why the score changed between waves. Super helpful to moderate internal discussions
should be integrated into qualities & co. but it's possible to link it easily later on with existing platforms
The problem to be solved is to really understand what drives customers' behavior. Customers talk a lot if you just ask them, but what's the key thing? Often times they even don't know themselves.
CX.AI detects those triggers. This provides clear guidance on focus CX initiatives. Focus means faster progress and better ROI
