Transform the way you communicate and engage with targeted groups across your workforce.
What do you like best?
SocialChorus has helped us reach more associates than ever before. We are now able to target communications to specific groups of associates and deliver information that is relevant to their location and role within the company. This platform has helped us give our associates information that matters to them, when they want it, where they want it.
The Analyze reports allow us to track and measure all pieces of communication to better understand what content our associates are engaging with and use these metrics to shape our future communication strategies.
What do you dislike?
There's not much to dislike about the SocialChorus Platform, but we do have a few small suggestions.
Email editing - we would like to see more options for formatting the body of email templates, including attaching files.
Submitting photos - The photo submission process could be a little more seamless by including the option to submit photos within a comment on a post.
What problems are you solving with the product? What benefits have you realized?
Prior to SocialChrous, we were only able to directly communicate with about a quarter of our workforce. This platform allows us to drive strategic business initiatives by reaching more of our workforce and targeting communications to specific associate groups.
We are seeing increased engagement from our store and distribution center associates and learning more about the content that matters most to our key stakeholder groups.
