Joyous

What do you like best?

It often feels like whiteboarding, but without the white board. It's less formal than email, making people more casual. There's less time spent on articulating a thought-out critique and more of a casual, "I think it could use more..." or "I don't like..."

What do you dislike?

More in-depth metrics/analytics. For instance, the insights section will show how people feel about the culture/environment and, although helpful, the people who appear to be the most dissatisfied, don't "speak up." If there was a way to engage them or prompt them to speak more or even see a pattern to deduce what's wrong, that would be helpful.

Recommendations to others considering the product:

Definitely good to get a feel for what your employees or contractors are doing/feeling. It gives you a way to read the room which is especially helpful in startups where it may not be clear why employees are leaving, etc.

What problems are you solving with the product? What benefits have you realized?

It's especially helpful with contractors oddly enough. Their roles by nature have a quick turnaround and it can lead to some people feeling unmotivated--they feel replaceable. Obviously, in a startup, that's just the nature of the beast, so having a platform where they can speak freely and not feel crammed in a corner is helpful and gives more insight into their criticisms as well as personalities.