DonorDirect is a nonprofit CRM software solution designed to help ministries
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DonorDirect is a nonprofit CRM software solution designed to help ministries
Customer Reviews
Vitaliy D.
Advanced user of StudioEnterpriseLater versions of StudioEnterprise (versions 8.1 and greater) have much better and improved web interface and well developed REST API to extend the application. StudioEnterprise is well suited and tailored to our ministry needs, so number of different functional areas are able to use the product.
StudioOnline ecommerce product is build using old/legacy technology - AspDotNetStorefront, which is not very friendly as far as mobile design and slow overall, even so the product does support mobile responsive design. The overall, the suit contains number of bugs and our teams spends significant time testing the software after every new release and bug fix.
I would only recommend StudioEnterprise product from the whole suite, seems like the product is going in the right direction. However, it is difficult for me to recommend StudioOnline, this product was unable to satisfy our business requirements and our digital team has hard time delivering desired results with this eCommerce platform. From the support perspective DonorDirect lacks in number of areas, so I would recommend to have internal that is able to support this software and do quality assurance if you are looking into implementing this.
We are using DonorDirect StudioEnterprise as primary transaction management system for donations, event registrations and product sales. DonorDirect StudioOnline is our primary ecommerce/online store system for our constituent to purchase/interact/register with our products and events.