Telemetry TV, and the TTV team, is excellent and I highly recommend.
What do you like best?
Excellent customer service! Highly responsive, great to work with.
Some of the reasons we chose the Enhanced License:
-Webhooks for integration with Emergency Notification System, Singlewire Informacast Fusion
This is a very desirable integration for increasing the strength of our emergency notification system to patrons and staff.
-Device status notifications
-Viewer only users
Our Communications department expressed that it would be desirable to have a login that Staff could utilize to log in and view presentations at will on workstations to provide outstanding service to Patrons.
-Group permissions
-Additional users beyond minimum included amount
In addition to the above, features which are generally available across the featuresets that I have identified as indicating TTV is a great general solution are, in no particular order: Device Content Caching, Cloud management, App Library, Playlist Content Scheduling, OneDrive Integration, Tag Based Playlists, Canva integrations, Screen Zones, Overrides and Alerts/ ENS Integration, Uptime Monitoring, Multiple Playlists, Reliable Live Support, PCI-DSS compliance, GDPR Compliance, Competitive Industry Pricing
What do you dislike?
I have not found anything I do not like about TTV so far.
What problems are you solving with the product? What benefits have you realized?
We are replacing an outdated and mishmashed system which was unreliable and difficult to manage. TTV will enable us to remotely manage individual screens and regions of screens across our 16 branch library District. It will improve communication effectiveness and the ability to maintain up-to-date and relevant signage.