Blue Triangle Real User Monitoring

What do you like best?

Blue Triangle captures resource level data from real user's browsers on every interaction with our sites. Unprecedented governance and control over third party tags in real time.

Helps target trouble areas of the site by combining business metrics like conversion rate with page load metrics for valuable insights we would not normally have.

What do you dislike?

Requires a 3rd party tag on every page to report back users browser data. Also, it would be great to have access to Blue Triangle data directly in a data warehouse to integrate with Tableau instead of API calls.

Recommendations to others considering the product:

There is a ton of functionality, reporting, and alerting with this tool. Start slow(just a few functions/key metrics at a time) but steadily increase your usage and adoption, tuning as you go.

What problems are you solving with the product? What benefits have you realized?

Easily obtaining the list of third party tags on our many sites; monitoring their performance so we can remove at the first sign of low performance. Easily identifying problems based on device or browser type; capturing common JavaScript errors for each. Captures performance trending over time to easily identify backsliding of key metrics.