KnowledgeOwl

Knowledge base software

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

9.0/10 (Expert Score) ★★★★★
Product is rated as #65 in category Customer Self-Service Software
Ease of use
8.9
Support
8.9
Ease of Setup
0.0

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Clean, simple and intuitive, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers and employees. No distractions or cumbersome setups – just no-nonsense knowledge base software, ready to improve knowledge retention and customer satisfaction. And if you do need us, our friendly support team are always here to help you get the most out of your KnowledgeOwl subscription.

Our customers’ favorite features include:

– Table of Contents Organization and Navigation
– Advanced Security and Restricted Access options
– WYSIWYG Editor, aswell as ability to edit source HTML
– Mobile Responsive and Optimized out of the box
– Full Branding and Theming Control

KnowledgeOwl
KnowledgeOwl

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Customer Reviews

KnowledgeOwl Reviews

Mika T.

Advanced user of KnowledgeOwl
★★★★★
It guarantees a fairly fluid use and without major inconveniences

What do you like best?

It has a fairly simple and easy-to-use interface that helps us to solve in an easy, fast and practical way a wide variety of existing problems in my company, especially those that involve information management, the customer service team is quite fast and responsive when answering any request or question that arises during the use of this application, its performance is quite good and efficient when using it, which guarantees a fairly fluid use and without major inconveniences that affect its functionality, the The fact that they are constantly updating the platform is of great help to always keep the entire system updated and that there are no problems due to the age of the software.

What do you dislike?

My main complaint is that it detects a failure in the security and integrity of the data, since the system allows the simultaneous editing of two files by two different individuals, which should not be possible, since it can be seen affected the integrity of the document

What problems are you solving with the product? What benefits have you realized?

It has been very useful to us to share in an easier and faster way the information of our sales, clients and income with the employees of our company, in such a way that everyone can have access to the information immediately and without Present any conflict or problem that prevents them from carrying out their activities because they do not have all the information at their disposal.

Review source: G2.com

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