Whether we are a contact center inside a company or a contact center that provides services to customers for other companies that outsource their customer care, being multichannel is a necessity nowadays. Give a step forward with Zent.io
Customer Reviews
Executive Sponsor in Retail
Advanced user of Zent.ioAllows you to manage all the inquires of your clients in one single platform. Also connects seamless with Prestashop
There is no chance to get also the phone calls in the same platform
Managing the client support with only emails using outlook or google was a nigthmare. Once you need more than one agent chaos is always present. With Zent.io all client questions got traze and are easily assing to any member of the company.
