Manually writing reports have been the conventional methods used as a means of communication in the security and concierge industry. Some companies have tried to “pass on” books or use memorandums in an attempt to further enhance communication. This slow and inefficient model of operation can lead to costly misunderstandings and inaccuracies.
Our proprietary “Aquarius” software eliminates the confusion and creates an efficient and accessible communication system. With its powerful search engine, Aquarius gives you the ability to search for records on a fully integrated, secure database. It is designed to facilitate communication between residents, staff, property management and the board. It monitors vital information and provides detailed procedures to follow in emergency stations.
The accurate communication of information to relief staff, senior managers and property management is integral to the daily functionality of a building. Traditional handwritten security logs are at times illegible, cumbersome to search and in many cases discourage investigations. Managing and recording all pertinent information via a software-based system such as Aquarius improves significantly the accuracy and efficiency of the process. Information is necessary to expedite any given situation is summarized and readily available without having to sift through mounds of paper. Depending on the parameters of an incident the appropriate individuals are informed automatically via e-mail, with daily, weekly and monthly reports. The checks and balances of the process ensure adherence with established practices and procedures.
Some of the information routinely logged in the Aquarius system includes:
In house (warning) parking tickets
Issues related to vehicular traffic flow
Descriptions and license plate numbers of offender’s vehicles
Mechanical issues requiring either immediate or long term actions by property management
Incident reports relating to fire, theft, assaults, etc., which allow for senior security managers to respond accordingly.
We offer monthly and yearly subscriptions to Aquarius, contact us to see how you can get started today!
