The Asset Guardian

What do you like best?

The window organization is easy to navigate i.e., menus, sub-menus, ribbons, buttons, e.t.c. If you operate in Microsoft windows, then you are home when you come to use this software. TAG has flexibility in creating proper business process. Although, there is room for the software package to be improved and refined to meet minimum requirements in Asset Management practices.

What do you dislike?

In the final package, I would like TAG to have embedded universal reports for Maintenance Management KPIs.

Coding is an area where system can be improved to meet global expectation for Maintenance Managers using CMMS softwares. For example, in the Workforce menu, selecting sub-menus, e.g., Technician Codes where you choose the Supervisor position, should be updated accordingly to Supervisor. Also, improvments like including global roles e.g. Engineer as a Maintenance Manager in most cases is a qualified Engineer will expect to have proper titles in the package

What problems are you solving with the product? What benefits have you realized?

We are using the TAG CMMS system to guide, track and solve Equipment Downtime (Breakdowns), Reduce Maintenance Costs, and Improve Production Uptime. Once the maintenance package is pragmatically tailored, developed and implemented for a particular site, the business benefits are enormous. Great experience with NMC Zambia so far.

If the business has similar operations in different geographical areas, you can easily replicate packages on those new sites without wasting a lot of time in developing and implementing new packages again in the system for new sites. Equipment Lists and Template List will do the job