BlueFolder

BlueFolder is a web-based service management solution that offers a unique blend of ease-of-use and breadth of functionality. Along with features such as robust work order management, scheduling/dispatch, and billing, BlueFolder stands apart with features like a powerful customer portal, asset/equipment tracking, and customer notifications. Our customers regularly tell us that adopting it has been the key to realizing the productivity gains that have propelled their business to the next level.

BlueFolder

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Administrator in Utilities

Advanced user of BlueFolder

★★★★★

Smoother service with Bluefolder

What do you like best?

The platform was easy to learn for everyone- including office staff and Field Technicians.

What do you dislike?

We had some minor difficulties getting our customer and billing data set up correctly. This was due to keeping a process that is antiquated within our system- but required a good bit of hand typing.

What problems are you solving with the product? What benefits have you realized?

We have eliminated retyping paper field work orders, which is a large time saver. Also, tracking all open and lending work orders allows us to stay on top of pending items.

Review source: G2.com