Nuvolo

What do you like best?

several fields "oob" that help prompt you to work in the best practice manner. With the matured and relatively robust use cases for several common business needs, Nuvolo is a great turn key solution quickly delivers a mature solution that is a few quick adjustments away from fitting the environment needs while nudging towards to correct direction. All while having the flexibility to add as much complexity as needed.

What do you dislike?

There are several fields that have no logic pre-built into them. Some of the fields do have some automation and intelligence at the ServiceNow level and with that it is typically assumed that the same intelligence and logic would apply to the fields. The issue is that while these fields look the same, they are completely unique to the Nuvolo solution, absolutely disconnected from the larger ServiceNow solution.

There have been at times some embarrassingly incomplete code that was pushed into the Nuvolo client environments that a code review would have caught.

Recommendations to others considering the product:

Nuvolo is a great produce that does accelerate the maturity of an organizations asset tracking on all levels. If the party considering Nuvolo is ready for it, from a ServiceNow maturity point, Nuvolo will provide a very good ROI.

What problems are you solving with the product? What benefits have you realized?

The main value add that Nuvolo has over its piers is that its as if it were an accelerator to what the clients need or want before the knew they needed or wanted that. With the matured (and still maturing) business cases that are turn key, they quickly provide value to anyone in the space.

Explicitly calling out what they do best, they tracking all assets from a clinical, facilities and real estate perspective, with a very general definition on "asset".