Best tool for communication automation [in a big company]
What do you like best?
KODA Bots software is easy to use, easy to navigate, and very intuitive. It doesn't take much technical knowledge to be a professional in its use. The variety of different features is also great. Ready-made modules make it easy to build conversation scenarios. Thanks to the integration with our database, the chatbot content is always up-to-date and adjusted to users.
What do you dislike?
I would have to look for somenthing i do not like. At the moment there is nothing that I dislike.
Recommendations to others considering the product:
KODA Bots is a company we could always rely on. If we came across any problems, they quickly solved them. The technology they developed to automate communication was also immensely helpful. Without it, it wouldn't have been so easy to manage the chatbot.
What problems are you solving with the product? What benefits have you realized?
KODA Bots created a system that enables users to book their dream holiday and us to automate communication between the bot and our website. The chatbot is a huge convenience for users. Positive opinions of satisfied clients prove this. A short conversation allows users to verify current prices and choose the best hotel. A moment after they start talking with the chatbot, they have travel offers displayed on their screens. Then, they can filter the results by clicking on windows displayed in Messenger to find vacations that meet their needs. It's an efficient solution.