Zignal Labs

Stay ahead with a modern media intelligence platform. Zignal's real-time and predictive analytics drive smarter decisions to build and protect your company's brand.

Languages supported: Arabic, German, English, French, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Dutch, Polish, Portuguese, Russian, Spanish, Turkish, Chinese (Simplified)

8.0/10 (Expert Score) ★★★★★
Product is rated as #49 in category Media Monitoring Software
Ease of use
7.2
Support
8.0
Ease of Setup
7.0

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Zignal’s Narrative Intelligence Cloud analyzes billions of digital stories in real time to help customers discover and manage the narratives that can help or harm them.

Used by the world’s largest companies and public sector organizations, Zignal’s natural language processing and machine learning algorithms identify risks and opportunities as they emerge, and provide insight into how to shape the narratives that matter most. Headquartered in San Francisco, Zignal serves customers around the world, including Expedia, Synchrony, Prudential, The Public Goods Project, and Uber.

Zignal Labs
Zignal Labs

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Customer Reviews

Zignal Labs Reviews

User in Public Relations and Communications

Advanced user of Zignal Labs
★★★★★
Overall easy to navigate and understand.

What do you like best?

I like that you are able to customize as needed, and can see the whole "picture" of what you want right on one dashboard. It is also nice that you are able to easily export things as needed to be able to share with your team. The alert system has also been a really helpful tool to make sure we don't miss any stories that are published.

What do you dislike?

Sometimes it can pull in stories a little late, causing for things to potentially be missed.

What problems are you solving with the product? What benefits have you realized?

I personally use the tool to help make sure that the sentiment is labeled correctly. Although sometimes it can be wrong, it is an easy fix - which in turn helps us have a better understanding of our media quality score.

Review source: G2.com

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