Industry Leading and most recommended ICM Tool
What do you like best?
Ease of use, Intuitive UI, Speed of calculation, Efficiency, Scalability, Powerful processing, Mobile App. Incentives Plan set up and maintianence is very transparent and requires less effort on the go. The way inbuilt objects are designed makes the tool very efficient.
Admins with varied tech savviness , get grip of the product as the objects are laid out in a very structured manner, anyone can follow along and perform required activities. The Support is very proactive they reply at the earliest based on the Support level Purcahsed (I strongly recommend Premium Plus support as the turnaround time is very quick)
The ease of use and inbuilt features makes reduces the configuration turnaround time. The run time and inbuilt/integrated ETL layer Xactly Connect makes it one of the best ICM product ever.
What do you dislike?
Ability to interact with the Third-party application, Xactly incent has connector for a few applications which is used in the Enterprise, but the interacting ability is limited sometime and one has to reply on integration via middleware. However, SFTP is a solution but it makes the process tedious as it involves validation steps.
Reporting Ability:- Xactly Incent inbuilt report and dashboards are more than enough for a standard commissions reporting , but the customization of such reports can be improved , also more reporting options can be added.
Recommendations to others considering the product:
If looking for a product which can be up and running very quickly Xactly Incent is the Go-To ICM Product. As the organization scales, plan configuration can be modified to meet the requirements, also if the data volume increases the processing time doesn't get affected at all, the processing is very fast and smooth.
What problems are you solving with the product? What benefits have you realized?
Problems solving with Xactly Incent
1.Inaccuracy in sales commissions results
2.Transaction Data Integration issues
3.Prolonged wait time to generate accurate results
4.Prior Period Adjusments issues
5.Inability to customize the reports
Benefits from Xactly Incent
1.Great processing speed, results are generated instantly.
2.Real time Visibility to Sales Rep
3.Intutive UI, easy to use and configure
4.Reports and Dashboard are sufficient , no extra reporting package required.
5.Mobile App is a great addition to the pros of Xactly Incent.
Overall Xactly Incent is one of the best ICM product currently present in the market, the ease of use and inbuilt features makes reduces the configuration turnaround time. The run time and inbuilt/integrated ETL layer Xactly Connect makes it one of the best ICM product ever.
