What do you like best?
My Rep at Wiser, Emily, has been fantastic to work with you! She's a great communicator and ensures we are getting the most out of each project they execute for us. Their dashboard is really easy to use and they are willing to make anything work for you so you can see all the data you want and need. Patrick has worked as a great partner with Emily to really provide me with excellent communications, execution and best ways to ask questions to get the most out of our data. Their quick responses, knowledge and action have really impressed me. Being able to see audits as they come in has really been beneficial for us to monitor certain aspects of our projects. Covid has really impacted our knowledge at store level so wiser is providing us with a lot of information that we normally gather while in store!
What do you dislike?
The limited number of auditors on college campuses hasn't helped us but I know they are working on that. Being able to filter by multiple unique fields on their dashboard would be great.
Recommendations to others considering the product:
I would use them for any project that you need to gather lots of information or just a couple data points. They are a great company to partner with!
What problems are you solving with the product? What benefits have you realized?
We have gathered a lot of great insights and execution of our brands relaunch. This data has helped us gather store level insights all across that US! We are able to hit thousands of locations in which we have had trouble getting to with other companies and able to track and compare each visit right on their dashboard.
