WireWheel

What do you like best?

Operationalizing what would usually be a set of tasks with oversight by legal teams. WireWheel allows for our central operation team to handle oversight with minimal colleagues needed.

The platform was also easily scalable across many different products/divisions that I oversee. What was extremely important was the different regions and the location of the user base. This allow us to tailor specific "Trust Centers" for specific products.

What do you dislike?

I think there could be room for real time updates and information about global privacy regulation.

If I do not have a immense amount of privacy requests there is really no reason for me to login and try to engage with the platform.

Recommendations to others considering the product:

No brainer if you have limited time and resources.

What problems are you solving with the product? What benefits have you realized?

A workflow that allows us to have real answers and processes if we had to engage with a regulator. We have gained extreme insight into the possible pitfalls of privacy regulation and how to handle those problem areas.