Wireshark

What do you like best?

Dealing with complex situations in any network infrastructure without Wireshark leaves you at a sharp disadvantage, that is how good Wireshark is, there are other tools that can increase visibility or extend the functionality of it, but the core of dealing with a hard problem is usually dealt with Wireshark.

What do you dislike?

If you are starting your analysis with Wireshark then you are doing it wrong, it is the best tool to understand the fine details and a fantastic option to understand the why of something, but if the problem is that you have a broken antenna for example you should do a physical check first and then try to look why you have a bad signal. You will probably still get the same result(the signal is bad) but using Wireshark for a task like that is like killing an ant with a shotgun, it will work eventually but there are a lot of easier ways to do it.

Recommendations to others considering the product:

Documentation is long and vast, but the quickest way to learn something is "Wireshark + the thing you are looking for" on any search engine.

What problems are you solving with the product? What benefits have you realized?

Analyzing packets to find network flaws