Wild Apricot - Very good solution for many needs from organizations to small businesses.
What do you like best?
I have used and setup over 30 Wild Apricot accounts for various membership organizations. I also use it daily myself for my own small business. It offers a very nice website (nice themes and flexible layout), excellent event management, contact and member management, and email newsletters all in one package that has always worked. The cost is reasonable when you consider all the features/management in one admin tool.
What do you dislike?
There is little I don't like about the service. The only improvement area would be additional/newer themes to choose from. Like any website editor, you can make it your own but up-to-date and new themes makes it really easy to keep your website looking fresh. Everything else in Wild Apricot works exactly as you would expect.
Recommendations to others considering the product:
Look at all the separate vendor/software services that you current pay for... and use. Such as a website, email service (ie Constant Contact, MailChimp, etc), event management service, and membership management tools... and if you add up all the costs and hassles I would guess you will find Wild Apricot a good value and everything is in one place.
What problems are you solving with the product? What benefits have you realized?
Easy management of contacts (prospects), members, events, and communication with them. The management of renewals is automated and it keeps everything to manage these organizations in a single admin tool.