WebWorks ePublisher

ePublisher allows you to take advantage of new technologies and empowers you with features and formats that keep the integrity of your message while meeting the preferences of your audience.

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7.6/10 (Expert Score) ★★★★★
Product is rated as #16 in category Help Authoring Tool (HAT) Software
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ePublisher allows you to take advantage of new technologies and empowers you with features and formats that keep the integrity of your message while meeting the preferences of your audience.

WebWorks ePublisher
WebWorks ePublisher

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Customer Reviews

WebWorks ePublisher Reviews

G2 User in Architecture & Planning

Advanced user of WebWorks ePublisher
★★★★★
Great platform for mid-size company

What do you like best?

I enjoy the experience for the end user, it can be extremely personalized and tailored to specific needs.

What do you dislike?

Dislike some of the correspondence features, PDF and other document uploads seem to be complicated for users. Reviewing submissions as an administrator can also be complicated, they often appear grouped together with no ability to sort through for type or time stamp.

Recommendations to others considering the product:

Excellent team to work with, great product for midsize organization with thousands of interactions per day.

What problems are you solving with the product? What benefits have you realized?

We are loosing a lot of our dependence on paper forms and writing checks or paying over the phone for our customers. It is very helpful to have the required red asterisks on forms for those filling them out, as well as the seamless ability to pay online! Removes human error from the process.

Review source: G2.com

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