Webex Support Center

Provide real-time support and customer service to customers anywhere in the world. Decrease call times, get faster resolutions, and reduce overall costs. With Cisco Webex Support, you meet and exceed expectations.

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8.6/10 (Expert Score) ★★★★★
Product is rated as #49 in category Remote Desktop Software
Ease of use
8.7
Support
8.6
Ease of Setup
8.4

Provide real-time support and customer service to customers anywhere in the world. Decrease call times, get faster resolutions, and reduce overall costs. With Cisco Webex Support, you meet and exceed expectations.

Webex Support Center
Webex Support Center

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Customer Reviews

Webex Support Center Reviews

User in Information Technology and Services

Advanced user of Webex Support Center
★★★★★
A support Center That Works

What do you like best?

The ease of use of the menus and the "clean" look of it all. Obviously the fast response is the Key

What do you dislike?

The only thing to point out is the fact when stating a status of the support, like if it is having delays or not, it does not specify for how long is the delay of response until you open a chat window.

Recommendations to others considering the product:

Ask for a Demo in order to get to know the in's and out's of all the functions and features of the service as it will do a lot more thatn it looks at first sight.

What problems are you solving with the product? What benefits have you realized?

Any situation, even during a session, can easily and rapidly be tackled and resolved.

Review source: G2.com

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