Images
Vision Helpdesk is 12 years young and serves 15000+ customers, It offers best customer service tools – solution for every size business.
1) Help Desk Software (Multi Channel Help Desk)
2) Satellite Desk (Multi Company / Brand Help Desk)
3) Service Desk (ITIL / ITSM Desk) – PinkVerify Certified
Vision Helpdesk offers SaaS and Download version of above all products. It starts as low as $8 per mo per staff agent.
Customer Reviews
Administrator in Non-Profit Organization Management
Advanced user of Vision HelpdeskThe feature we like the best is the client portal; our staff can log into the system, check the status on their ticket and search any knowledgebase articles we have, which is incredibly useful and saves a great deal of time!
I'm yet to find any features that I dislike; I think that there could be some more straightforward instructions on the installation, which took a little time to get around those issues.
We did not have any job management system in place; Vision has provided us with a superb way to track and manage all of our jobs and provide a way for us to report how much of our time is dedicated to each department.
