Veoci

What do you like best?

The Veoci tool is extremely simple to use and training our users across multiple offices is quite easy.

What do you dislike?

At the moment, we have to manually maintain / update our contacts on our different crisis management teams across the tool, though it is a minor inconvenience and perhaps there is a solution to automate this, we just haven't explored it further.

Recommendations to others considering the product:

Anyone that runs a Crisis Management / Emergency Management program should give Veoci a look. By far, it beats other "Crisis / Incident management" tools out there. It is super simple to use and train up users, even on the fly during an incident. It's flexibility allows a changing situation or environment to be managed successfully and with ease.

What problems are you solving with the product? What benefits have you realized?

We are fortunate to have a trained and exercised crisis management team in place at every office, however, those primary team members do not always have fully trained back-ups. The Veoci tool allows some of our primary team members to still engage with the team even if they are not physically present in the office during the event. The Veoci tool captures the conversations electronically for later review, maintains files necessary for managing a crisis incident or event.