Uplight

Uplight is a cloud software company designed to help utilities transform their customer experience and operations.

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9.4/10 (Expert Score) ★★★★★
Product is rated as #12 in category Other Customer Service Software
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Uplight is a cloud software company designed to help utilities transform their customer experience and operations.

Uplight
Uplight

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Customer Reviews

Uplight Reviews

Richard K.

Advanced user of Uplight
★★★★★
Review of EnergySavvy

What do you like best?

The customization of support and the countless free ebooks that offer valuable information. Our gas provider is Columbia Gas of Ohio, and upon starting at this organization realized that there were many inefficient parts to our building campus and infrastructure. By connecting with EnergySavvy I was able to read the ebooks to get a better understanding of how to improve efficiency and lower our costs.

What do you dislike?

Something that I dislike is the Savvy Utility Blog. The blog itself is a great resource, the part that I dislike is how often it is published. One blog entry per month seems a little slow for todays face paced society. I would be much more comfortable with at least two blog entries per month. The problem with having just one entry per month is that so much time passes between posts, that I find myself going several months without reading one, because I simply forget to read them. Having multiple would keep the focus on Energy Savvy.

What problems are you solving with the product? What benefits have you realized?

The most recent business problem being solved with Energy Savvy is the updating of our current meter system. Initially we did not know where to turn when researching infrastructure updating. We knew that we wanted to become more efficient, and we wanted to have more options available to us, rather than just what a contractor recommends. After doing do diligence we landed on EnergySavvy and saw that Columbia Gas of Ohio was a customer. We were able to learn about regulatory trends regarding smart meters. The capabilities of a smart meter with IT connectivity went from being a contractor recommendation (that we were weary of), to being a promising investment. When we do upgrade our system it will be improved because of the direction that EnergySavvy is providing us.

Review source: G2.com

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