FrontDeskAI

24/7 front desk for local businesses via text and chat. We instantly respond via text to phone calls that you were unable to answer. We offer round-the-clock information and reservations for your customers as a managed messaging service.

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8.0/10 (Expert Score) ★★★★★
Product is rated as #21 in category Other Customer Service Software
Ease of use
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Ease of Setup

24/7 front desk for local businesses via text and chat. We instantly respond via text to phone calls that you were unable to answer. We offer round-the-clock information and reservations for your customers as a managed messaging service.

FrontDeskAI
FrontDeskAI

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Customer Reviews

FrontDeskAI Reviews

User in Health, Wellness and Fitness

Advanced user of FrontDeskAI
★★★★★
Easy to use, pretty good AI that fools a lot of customers in thinking it is a real person

What do you like best?

FrontDeskAI does a great job at handling voicemails and responding through text to spa clients that we don't catch on the phone. AI is human-like in its speech and many customers are unsure of whether it is a real person or not.

What do you dislike?

Sometimes double books appointments, has trouble moving scheduled appts to different time slots.

What problems are you solving with the product? What benefits have you realized?

Its like having an extra person around to answer the phone when spa workers are busy with clients.

Review source: G2.com

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