Upclick

What do you like best?

Dedicated resources to help with integrations, good understanding of software sales funnel and product lifecycle. Ability to easily test and optimize payment flows (A/B checkout flows + designs) and built-in reporting are great time savers for lean teams that don't have dedicated resources for this. Willingness to work on custom requirements and give personalized advice are second to none.

What do you dislike?

There are many features on the service, and integration points. Sometimes it can be a bit difficult understanding all the different services using the merchant portal. We had to work with our rep to find all the solutions and integrate them.

Recommendations to others considering the product:

Be candid with your current processing pain points, they are very knowledgeable about the space and most of the time already have a solution for those issues, even if it is not advertised.

What problems are you solving with the product? What benefits have you realized?

We are a lean team and being able to offload our payment and licensing systems is a great value. We depend on Upclick's team to manage all security, testing and reporting of our product payments. Integration of currencies and dynamic pricing on our website was a straightforward process.