Ubermetrics Delta

Ubermetrics's social media monitoring technology integrates information analysis across sources and media channels to identify emerging risks, potentials, and trends to help companies optimize their business responses.

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9.2/10 (Expert Score) ★★★★★
Product is rated as #35 in category Social Media Monitoring Software
Ease of use
8.4
Support
9.5
Ease of Setup
6.7

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Ubermetrics’s monitoring technology integrates information analysis across sources and media channels to identify emerging risks, potentials, and trends to help companies optimize their business responses.

The amount of new information created daily is truly immense. Every minute, hundreds of thousands of documents, tweets, blogs, and news are published – public information that is often ignored by companies as they are simply overwhelmed by this flood of input and thusly fail to systematically evaluate these amounts of equally valuable information from external sources. As a result, they fail to react to powerful information about their customers, their products, their competition, and suppliers.

Our product, Ubermetrics Delta, is built on the belief that every company should be armed with the best information possible to support and guide their business decisions. That’s why we developed a high-performance stream processing engine that combines natural language processing (NLP), text mining and statistical algorithms to extract the most relevant documents, facts & statistics to help companies make the best decisions on the critical facts they need to know. Ubermetrics helps companies across industries and departments by monitoring, e.g., company image, supply chains, and customer satisfaction.

Ubermetrics Delta
Ubermetrics Delta

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Customer Reviews

Ubermetrics Delta Reviews

User in Public Relations and Communications

Advanced user of Ubermetrics Delta
★★★★★
Top Monitoring Tool

What do you like best?

Wir haben uns v.a. für ubermetrics entschieden, weil die TV- und Radio-Suche sehr gut ist. Man findet viele relevante Treffer und kann sich 90-sekündige Sequenzen anhören, die sonst versendet wären. Die Einrichtung des Tools ganz am Anfang lief super. Alles wurde genau nach unseren Wünschen und Vorstellungen umgesetzt. Der Support und Kundenservice war immer top, sehr zügig und sehr freundlich - nie aufdringlich. Wir erhielten sogar Unterstützung als wir nach einiger Zeit noch mal unsere Suchagenten anpassen wollten.

What do you dislike?

Alle paar Monate traten schon mal kleinere Bugs auf, die aber alle zügig behoben wurden. Das Inhaltsverzeichnis mussten wir täglich manuell per HTML-Code erstellen, was etwas Zeit kostete, aber kein großes Problem war.

What problems are you solving with the product? What benefits have you realized?

Wir haben mit ubermetrics täglich unseren Pressespiegel erstellt.

Review source: G2.com

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