Focused is on higher education. Limited Corporate/HR training usage.
What do you like best?
The product works great for audience response and student engagement. Anyone can use the ppt. plugin to create questions ahead of time without a license. Their customer service has been great.
What do you dislike?
The off-line login is cumbersome. There is a feature to remember your credentials for off-line logging in but it does not work. This is problematic when there is not access to WiFi to validate license credentials. The focus of the product offerings are on with higher education customers where some of cost is differed to the student and they can take advantage of on-line features and app. The only way to take advantage of most features is to require attendees or participants to download an app which works for internal employees and students but not so much with corporate customers, adult education, conferences, and tradeshow applications. We use the response cards which limits the features and options available. Not a fan of using G2 to solicit feedback. There are other, less invasive feedback tools.
Recommendations to others considering the product:
If you are looking for an audience engagement tool it will do that just fine. It is a very pricy option for just engagement, especially if you are only going to be an occasional user. All of the features beyond simple response require audiences or students to download the app. Requires internet access for use which can be cost prohibitive at a convention, trade show or conference. You also have to take into consideration time for new uses downloading and learning the app.
What problems are you solving with the product? What benefits have you realized?
We use the response cards to add engagement in corporate learning, conferences, conventions and adult education training courses. The realized benefit is the increased student engagement.
