Trulioo

What do you like best?

Reliability: Their product has minimal downtime, and when the occasional issue arises, it is dealt with quickly and professionally. Having a low-maintenance supplier makes the day-to-day running of our operation so much easier.

Service: We currently deal with multiple suppliers, and Trulioo has been - by far - the best service experience. Our representative, Judy, thoroughly impressed us from day one and continues to provide us with timely, effective, and friendly service to this day.

What do you dislike?

We're honestly quite satisfied, but if pressed to choose something, it would be pricing. But don't we all want better pricing on everything all of the time? The quality of their products and service makes it worthwhile.

What problems are you solving with the product? What benefits have you realized?

1) Identifying customers at onboarding to ensure that they're of legal gambling age and providing us with valid information.

2) Identifying customers who are on international watchlists.

Both of these services minimize fraud and ensure that we remain compliant with our regulators.