What do you like best?
Stratex's report writer meets our needs and is easy to work with. We have made many custom reports that we edit regularly. I also like their onboarding wizard. Their workflow makes onboarding new hires streamlined for HR and provides a nice experience for new employees.
What do you dislike?
Stratex's customer service is often swamped so it takes a while to get answers. Some basic payroll features like having one max deferral limit for both regular pre-tax and Roth 401k deductions are not reliable. Their sales team over promised on several features like point in time reporting and integration with single sign on providers.
What problems are you solving with the product? What benefits have you realized?
We have given our employees a self service platform to view their payroll data. It also manages our handful of non-exempt employees well by providing an integrated timesheet synced to payroll.