Tidio

Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.

Languages supported:

9.2/10 (Expert Score) ★★★★★
Product is rated as #68 in category Live Chat Software
Ease of use
9.2
Support
9.3
Ease of Setup
8.8

Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.

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Customer Reviews

Tidio Reviews

Joe P.

Advanced user of Tidio
★★★★★
Chat software for your website

What do you like best?

The Chatbots are fully customizable. The logic can get pretty interesting with the options they give you.

What do you dislike?

I have multiple chatbots created but only run two at a time; it consistently asks, are you sure you could destroy the world if you proceed. It would be nice if I could select yes and do not ask again. I realize it is a layer of protection from destroying the world, but sometimes I don't need the challenge.

Recommendations to others considering the product:

We tried a few different chat software's and Tidio is the best one we have tried so far, we don't plan on changing.

What problems are you solving with the product? What benefits have you realized?

Our website traffic has increased tenfold, and the chatbot is there to catch leads for us, and it has paid off. If you want to know how we raised our web traffic, you have to wait for the book, or you can visit our website, and we can chat about it.

Review source: G2.com

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