The Channel Manager

The Channel Manager by SiteMinder gives you incomparable reach and visibility online. It's why more than 197,000 bookings pass through every day to provide over US$59 million in hotel revenue.

Languages supported:

8.0/10 (Expert Score) ★★★★★
Product is rated as #12 in category Channel Management Software
Ease of use
Support
Ease of Setup

The Channel Manager by SiteMinder gives you incomparable reach and visibility online. It’s why more than 197,000 bookings pass through every day to provide over US$59 million in hotel revenue.

The Channel Manager
The Channel Manager

Show more categories

Customer Reviews

The Channel Manager Reviews

Yumna M.

Advanced user of The Channel Manager
★★★★★
Leading Channel Manager

What do you like best?

I have been using Siteminder for quite a while now and it has proved to be one of the most robust channel management softwares for the hotels. Here's how I am going to break down the Pro's of Siteminder : 1- Simple and Easy to Use 2- Supports many big, mid-size and small OTA's. 3. Reservation & Yield reports. 4. Connectivity with multiple Property Management Systems. 5. It's definitely cost-effective 6. Easy to set-up rooms, rate plans and map them.

What do you dislike?

Apart from all the good things mentioned above Siteminder still needs improvement in certain areas. The thing that I like the least about them are as follows : 1. Customer Support is terrible and very rarely would you get a first call resolution. 2. GDS by Siteminder is not being managed efficiently, the staff seems to have very little information on how GDS works. 3. Their turn around and on-boarding time sometimes take weeks.

What problems are you solving with the product? What benefits have you realized?

. Reservation & Yield reports, Connectivity with multiple Property Management Systems, It's definitely cost-effective . Easy to set-up rooms, rate plans and map them.

Review source: G2.com

Leave a reply

Your total score

B2B Software Guide