Systemware is a US company founded in 1981, specializing in the development and support of software for Enterprise Content Services (ECS), Enterprise Content Management (ECM), hosted and managed cloud services, and Software as a Service (Saas). The company is headquartered in Addison, Texas with branch offices located in Atlanta, Georgia. Systemware has been an industry leader in enterprise content management for over forty years, helping many of the world’s largest and most highly regulated organizations capture content from a variety of business systems, find it wherever it is stored, and deliver it in the exact context needed for each business line. Systemware has in-house technical support and product development teams available 24×7 to provide exceptional customer service across their entire product suite from mainframe and distributed systems, to the cloud.
Content Cloud, Systemware’s intelligent content services platform, provides organizations a path to modernization by connecting information resources across a range of repositories and systems, automating business processes, and enabling content for business intelligence. Content Cloud delivers optimized performance in public, private, or hybrid cloud environments, as well as a fully hosted SaaS offering, and can be deployed seamlessly in external cloud platforms such as AWS, Microsoft Azure, IBM Cloud, Google Cloud, and others. Systemware is committed to ensuring organizations meet information governance requirements in a manner that optimizes cost and complexity while providing a tailored experience for users. Systemware is ranked by the Wall Street Journal as one of the best and brightest places to work in the nation and an eleven-time winner among the Dallas Morning News’ Top 100 Places to Work.
Sandy G.
Advanced user of Systemware
★★★★★
What do you like best?
UFCU has worked with Systemware for over 10 years. As the Records Manager for UFCU and as the business relationship manager for Systemware, I have worked with them since the software was installed. Systemware has come a long way in development since the beginning, and they have made many improvements along the way. My organization uses this software to store member documents and reports. This software provides an organizational repository for easy access. The UI is easy to use, and the software allows us to manage the access levels for users. It allows us to set retention dates for deletion. Reports are exportable and searchable. Systemware has been willing to listen to our feedback for what we need and has worked with us to help configure their software to meet those needs. Everyone I have dealt with has been responsive and helpful. I very much enjoy working with Systemware, the team dynamic feels like a family and I've enjoyed the continued partnership we have.
What do you dislike?
There were things I disliked such as not being able to acces some documents in groupings but that's been fixed - due to our feedback and Systemware responsiviness. At this point I don't have any dislikes.
Recommendations to others considering the product:
Systemware is an excellent company to work with.
What problems are you solving with the product? What benefits have you realized?
UFCU uses Systemware to store documents and reports so they are in a searchable, maintainable and controlled storage environment. We recently fixed a problem we were having with retrieving multiple types of documents for the same indiviual. It was resolved very quickly; this allowed users to speed up research making employees happy.
Review source: G2.com
