Support.com Cloud

Nexus is cloud-based tech support software that integrates with your existing customer service suite to provide step-by-step guidance, full remote access for resolving complex support issues, self-service that actually works, and actionable insights for continuous optimization.

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8.8/10 (Expert Score) ★★★★★
Product is rated as #81 in category Customer Self-Service Software
Ease of use
Support
Ease of Setup

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Support.com Cloud is omnichannel, cloud-based customer support software that reduces customer effort, maximizes the value customers get from products, and increases customer and agent satisfaction.

Support.com Cloud
Support.com Cloud

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Customer Reviews

Support.com Cloud Reviews

User in Logistics and Supply Chain

Advanced user of Support.com Cloud
★★★★★
Great customer service

What do you like best?

I enjoy how flexible the customer service is. I can reach them anytime and expect great help

What do you dislike?

so far I really like it and have not experienced issues

Recommendations to others considering the product:

this is useful and helpful

What problems are you solving with the product? What benefits have you realized?

It gives me the ability to take care of things that don't take my storage and i appreciate the ease of accessing my account information

Review source: G2.com

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