STORIS has been dedicated to serving furniture retailers for over 30 years. Its goal is to deliver fully integrated furniture software solutions that make daily activities more efficient, provide strategic insights, improve staff productivity, save valuable time and enable retailers to concentrate on growth.
Customer Reviews
Aaryck E.
Advanced user of STORIS Unified CommerceI work in retail, specifically home appliances, furniture, and mattresses. This means our inventory is coming and going on a large scale. Storis comes in and manages inventory and sales extremely well. From the moment a product is ordered by us and by the time it is delivered to the customer, Storis has some sort of job dealing with that product. We definitely enjoy being able to track products down and figure out where they are and keep our sales data - whether monthly, weekly, or daily - close by.
Storis has everything we need it to do from an administrative standpoint and keeps our inventory and sales data ready for consumption at large.
Oh, wow. Here we go. While the sales team, warehouse crew, and admin staff get to enjoy Storis, the marketing team does not. We try to compile reports that help shape our marketing strategies and track our ROI. This is where it gets tricky. Storis, to me, is an accountant's dream come true while it is a marketing director's nightmare. I spend more time having to get creative to make the report Storis gives us work for our needs and objectives. For instance, I like to do a weekly ROI, however, that report doesn't exist in Storis. I tried creating that report through Custom Reports. Instead, this report we tried to create lacks several key features - nor is it editable - that we need to track our weekly ROI and understanding trends. I have to put in the extra work to get it where I need it but since I can only pully monthly reports, I cannot pivot on trends week-by-week basis which is my goal!
Please keep in mind, Storis just rolled out a HUGE update that we signed up for, and by next month, I may be signing a different tune. In the meantime, Storis is friendly for everyone but the marketing department!
I recommend this software only for furniture retailers and then some. Anything outside of this usage gives me a headache thinking about it. Honestly, make sure your entire team has training on it, too. It's so simple, it gets complicated, does that make sense? You basically have to know the software and fail with it, in order to learn it. The learning curve can get pretty steep if you're not in every day. Other than that, it's been helpful for the sales team, our C-suite team, the warehouse team, and slowly but surely, the marketing team. The data is all there for everyone, but it's up to the department heads and team member to mine it and get what you need.
Storis was brought on board before I was, so any existing issues, I was not involved with. However, I found a problem with tracking our in stock data on our website. Storis helped us get the correct data export that I had to manually upload to our website's backend. I have to do this daily. Has this created another problem? Actually no! Because of this, we worked with Storis on making an API that integrates with our customized Magento platform and it goes live very soon here. So, if you use both, you're welcome - that was us ;)
