With Square’s appointment scheduling software, customers can always access your availability and book their appointment online. Easily keep your schedule open and attract new business—even when you’re done for the day.
Customer Reviews
Dima A.
Advanced user of Square AppointmentsI love how user friendly it is. It's simple and easy to use. I especially like that I can link it to my business Instagram page for easy booking. It simplifies the entire process of booking without me having to go back and forth with my clients. I can also choose to accept payment through there, though I haven't used that option yet. My entire business schedule is available to me with a click of a button. I've used other calendar services before too. However, they didn't allow me to link to my Instagram which is important for me. It helps me avoid all the DMs, texts, and emails.
The best part about square is that its FREE! No monthly payments, no annual fees. It's all free. The only thing they may charge for is if you begin accepting payments through square. I avoid that by using other methods to accept payment.
The only thing I struggled with was the character limit on the service list. I like to describe everything in full detail so I don't have to go back and forth about protocols and booking information. I am limited with how much I can say about each service I offer. I also don't get notified of my appointments the day of/before. I only get notified of initial booking request. This can get a little tricky if I don't constantly check the app to see if I have anything scheduled. I would have loved the option for more notifications. I also felt a little limited with my photo options. For some reason it shows up weird when I send the link to others to book.
Some clients have complained that they weren't able to see my service list. Often times I like to send people over to the link to get a full idea of what I offer. However, they're only able to see what I offer if they submit a date of service first. While most clients can get around this easily, I've had to guide some clients on how to view the full service list. It would be helpful if the service list was separate from the actual calendar availability.
Square is perfect for your small business. If you go through your settings on Instagram, you can intergeate a "book" button on your page so clients can book directly from Instagram. That way they can see your portfolio and book all in one space.
Square helps me keep everything organized. I can check it and see a detailed list of my calendar for my work appointments. I get overwhelmed when my calendars mix so this is a great one stop shop. My clients can book, find out any info they need to, then I can approve and save it to my calendar automatically. It also gives me the ability to send automated text messages and emails which, to me, seems more professional. My clients also seem to love this as my turnaround and response times have been trimmed significantly.
I also really love that I can provide different services in my calendar with a decent amount of service information. It gives the clients the option to add multiple services before booking the appointment.
Another feature I love is that I can block out dates completely. I don't like services that give too much information about how many clients are already booked or that the time slots are taken. It gives me the privacy to just block out dates as I see fit.
