Squadcast

Squadcast is an easy-to-use end-to-end incident response platform that helps tech teams adopt SRE best practices to maximize service reliability, accelerate innovation velocity and deliver outstanding customer experiences.

Languages supported: English

Platforms: Mac, Win, Linux

Price: $$$$$

Business Size: 1

9.0/10 (Expert Score) ★★★★★
Product is rated as #20 in category Incident Management Software
Ease of use
9.1
Support
8.9
Ease of Setup
9.3

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Squadcast is an easy-to-use end-to-end incident response platform that helps tech teams adopt SRE best practices to maximize service reliability, accelerate innovation velocity and deliver outstanding customer experiences.

Squadcast
Squadcast

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Customer Reviews

Squadcast Reviews

Bipin M.

Advanced user of Squadcast
★★★★★
Decent experience while using squadcast for Incident management

What do you like best?

summary report for incidents. Good UI for mobile and web platforms. Alerting mechanism hierarchy.

Ability to group into squads and escalation policies.

Best being scheduling mechanism and integrations support(especially of slack).

The analytics page is decent too.

What do you dislike?

Not able to silence the similar issues after acknowledging the first of such type.

less analytics charts.

May be after each time - an incident is resolved, feedback and ways the incident is resolved can be collected.

and the same could be shown next time when a similar incident appears.

Of course, this is the organization's proprietary data, Hence security must be taken into consideration.

This enables the newer users of squadcast to know the history of similar incident types and the ways taken to resolve the problem.

Analytics UI may be improved to show the types of incidents and other statistics on a decent timeline.

What problems are you solving with the product? What benefits have you realized?

Business production alerts. Ability to handle peak times in productions and exceptions at run time and performance throttling.

We are able to find and fix bottlenecks in the delivered product even before the customer notices it. Thanks to Squadcast for its alerting mechanism.

Review source: G2.com

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