Excellent platform for DevOps IT triage
What do you like best?
The Rules Engine is great - I've used annotations to attach runbook articles to our alerts. The timeline interface is simple and easy to understand.
What do you dislike?
VictorOps was recently acquired by Splunk, which is notorious expensive, so I'm still a little worried about future price hikes. For now, however, Splunk has actually reduced the cost a bit for us.
What problems are you solving with the product? What benefits have you realized?
We needed a single platform where our software engineers and IT workers could triage problems. VictorOps has helped us centralize our troubleshooting workflow.